XPERTrak
Identify customers with issues before they become dissatisfied and switch providers. Quickly address the root cause with integrated tools to locate and fix, such as VIAVI ONX-630. Virtualized system simplifies the transition to new HFC technologies like DOCSIS 3.1 and Remote PHY and enables continuity in critical HFC maintenance functions.
Key Features
- Comprehensive DOCSIS 3.1 support
- Maintenance prioritization based on churn risk
- Service assurance and field find and fix capabilities in a single solution
- Fully supports PathTrak hardware and network element integration including R-PHY sweep
- Integrated PNM solution to illuminate HFC upstream, downstream, and home issues
- Consistent system-wide network performance assessment, vendor neutral
- Seamless integration of PathTrak HW, PNM, QoE, Leakage, and field meter interaction